FAQ
Your questions.
Clear answers.
An introduction to working with Netzfeder. Your individual situation is best discussed in person.
Who does Netzfeder work with?
Netzfeder supports small and medium-sized businesses, particularly those without an in-house IT department. Whether you need help with a single task or everyday IT, your requirements are the starting point.
Which areas does Netzfeder cover?
The regional focus is Dresden and the surrounding area, and Neubrandenburg in Mecklenburg-Vorpommern and the surrounding area. We will discuss whether on-site or remote support suits your needs.
What does “local before cloud” mean?
Local infrastructure is preferred where it meets your requirements. Cloud services remain an option when they offer clear value. Operating effort, control over data and collaboration all inform the decision.
Do you support existing Microsoft solutions?
Yes. Services include Microsoft 365 and Active Directory as well as open-source solutions. Existing systems are assessed for the value they provide.
How do we get started?
Send a short description of your needs or book a 15-minute conversation in German. We can then agree on requirements, possible scope and next steps. Please do not send passwords or confidential system data in your initial enquiry.
Are there fixed prices or guaranteed response times?
We discuss scope and terms based on your specific task, including the response times you need and a suitable support arrangement.
The next step
Your IT can be simpler.
Tell me what is on your mind. Together, we can work out where support would help.